Shipping Policy
Shipping Policy
At RLCC STORE, we want your order to arrive quickly and safely. Here's everything you need to know about our shipping process.
Processing Time
All orders are processed within 1-3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed the next business day.
Shipping Rates
- Standard Shipping — $4.99 (5-10 business days)
- Free Shipping — On all orders over $75!
Shipping Locations
We currently ship within the United States. All orders ship from our US-based warehouse for faster delivery times.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with your tracking number. You can use this number to track your package at any time.
Delays
While we do our best to ensure timely delivery, shipping delays can occasionally occur due to high order volumes, weather conditions, or carrier issues. If your order is significantly delayed, please contact us and we'll investigate right away.
Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at our contact page. We'll work with you to resolve the issue as quickly as possible.